Store Policy & Frequently Asked Questions
DO YOU OFFER GIFT CARDS?
We are not offering gift cards at this time. We are planning on having them in the future.
WHAT ARE THE PAYMENT OPTIONS?
We accept all major credit cards and we secure your payment with PayPal and Square.
IS THERE AN OPTION FOR OFFLINE PAYMENTS?
If you wish to pay offline you can message me at our Facebook Store and I can process your payment through Venmo.
WHAT IS YOUR RETURN POLICY?
Returns are not accepted unless items were damaged in transit,
or if there is an error in the printing design, as a result of S. Johnson Designs.
Customer requested personalization will go through a review process to make sure that it is the fault of S. Johnson Designs before any refund is made.
You will need to provide five pictures of the printing error or damaged item/items along with a statement about the reason for your return.
We will verify whether the product was ever used or destroyed, In these cases, a refund will not be possible. You can submit your problem report here.